Terms of Service

1.Welcome to MYPBXHOST Technical Support Services. By using our technical support services, you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please do not use our services.

2. Scope of Services We provide technical support for software troubleshooting, hardware diagnostics, network setup, Cloud PBX Hosting, VPN web hosting, remote support and more. Our support is available via phone, email, chat/ TEXT SMS, or on-site service. The level of support provided depends on the service plan selected.

3. User Responsibilities

•                You must provide accurate and complete information when requesting support.

•                You agree to follow our instructions for troubleshooting and solutions.

•                You are responsible for maintaining backups of your data before requesting support.

•                You must have legal rights to the hardware/software for which you seek assistance.

•                We do not guarantee that all issues can be resolved.

•                Some issues may require third-party intervention beyond our control.

•                Support is provided on a best-effort basis and response times may vary.

5. Fees and Payments

•                Some services may be offered free of charge, while others may require payment.

•                Fees for paid services will be disclosed before service is provided.

•                Payments must be made as per the agreed terms. Failure to pay may result in termination of services.

6. No Warranty and Liability Limitation

•                Our services are provided "as is" without warranties of any kind.

•                We are not liable for any data loss, downtime, or other damages resulting from the use of our services.

•                In no event shall our liability exceed the amount paid for the support service.

7. Confidentiality We respect your privacy and will not disclose your personal information to third parties, except as required by law.

8. Termination of Services We reserve the right to terminate services if you violate these terms, engage in fraudulent activity, or abuse our support resources.

9. Changes to Terms We may update these terms from time to time. Continued use of our services after changes are made constitutes acceptance of the revised terms.

10. Contact Information If you have any questions regarding these Terms of Service, please contact us at [email protected] BY Phone +1(800)357-2870 – Office or text sms ‪(973) 910-8752.

By using our technical support services, you acknowledge that you have read, understood, and agreed to these Terms of Service.